Get Help

College of Letters and Science Help Center

The LSIT Help Center includes knowledge base articles on all LSIT services, including those funded by Collaborate.

If you have a support question, please fill out the form in the help center: Submit a Help Ticket.

Services & Support Request Forms

To quickly request help for a specific topic, please use the forms below.

Help

Account Request

LSIT Services Account Request Instructions.

File/Web Services Request

Form to request the addition of file or web services to your existing account.

File Restore Request

Form to request a file/folder from a Fileshare or Webshare restored from backup.

Networking

Networking Request

You can use this request to add or modify networking devices, or check port statuses.

Services

Password Reset Request

Form to request a password reset for a user who has forgotten their password. May only be filled out by department MSO.

Quota Change Request

Form to request a change to the quota for a file/web share you own.

Share Request

Form to request a new file or web share.

Web Feature Request

Form to request additional features for a website including CGI (such as PHP), Search, Statistics, and Streaming.

MySQL Database Request

Form to request a new MySQL database.

Share Modification Request

Form to change owners on a share or change the share name.